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Received β€” 28 November 2025 ⏭ MacRumors: Mac News and Rumors - All Stories

Here's Why the Apple Store is Going Down

Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products.


Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, and the gift card offer is now live in those countries as expected.

The store is down in the United Kingdom and many other European countries right now, and it will soon go down in the United States and Canada.

Many readers email us about Apple's online store going down ahead of Black Friday, so this is our annual reminder that it does not relate to new products.

In case you missed the earlier announcement, Apple is offering a free gift card with the purchase of an eligible product in select countries, from November 28 through December 1. In the U.S., the gift card values range between $25 and $200.

Black Friday is one of the few occasions per year when Apple directly offers deals on its products, but better deals are often available through resellers like Amazon, so make sure to check out our Black Friday deals coverage for the latest discounts on iPads, Macs, AirPods, Apple Watches, accessories, and more.
Related Roundup: Apple Black Friday
Related Forum: Community Discussion

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Apple Releases 2025 Holiday Season TV Ad: 'A Critter Carol'

Apple today shared its annual holiday season ad, titled A Critter Carol, as well as a behind-the-scenes video showing how it was made.


In the short film, set in a snowy forest, a group of woodland creatures use a lost iPhone 17 Pro to film themselves singing about the gift of friendship. Later, the owner of the iPhone finds the device with help from the Find My app on his Apple Watch, and he then discovers the critters' heartwarming recording.

In an AI world, Apple's ad emphasizes the use of practical effects. The critters β€”Β a raccoon, bear, owl, deer, squirrel, and others β€”Β are handcrafted puppets.

The short film was shot entirely on the iPhone 17 Pro, according to Apple, although the fine print says that additional hardware and software was used. The behind-the-scenes video shows how the ad was made by puppeteers, and how the typography used throughout the campaign was meticulously handprinted from wood blocks.


Apple says the short film, directed by award-winning Australian filmmaker Mark Molloy, underscores the irreplaceable value of human creativity.

The ad showcases the iPhone 17 Pro's advanced camera capabilities, such as 8Γ— zoom, Center Stage selfies, and Dual Capture with the front and rear cameras.

"I was surprised by the power of the iPhone 17 Pro because it allowed me to capture the story in a truly immersive way," said Molloy.

The ad was released just in time for U.S. Thanksgiving.
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