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Colombia rules out external factors in SATENA crash as probe opens

Colombian authorities said on Thursday they have found no evidence so far of “external factors” contributing to the crash on Wednesday of a SATENA Beechcraft 1900 aircraft on the Cúcuta–Ocaña route , which killed all 15 people on board.

The conclusions were presented during a press conference held at Ocaña airport in the northeastern department of Norte de Santander. The briefing was led by Major General Óscar Zuluaga Castaño, president of Colombia’s state-owned airline SATENA, and Jorge Campillo, president of aviation company SEARCA, which operated the aircraft under a charter arrangement. Local officials, including Ocaña’s acting mayor and government secretary Hugo Guerrero, also attended.

The aircraft crashed on Jan. 28 while operating Flight NSE 8849, which departed from Camilo Daza Airport in Cúcuta at 11:42 a.m. local time and was scheduled to land in Ocaña at around 12:05 p.m. Contact with air traffic control was lost at 11:54 a.m. while the plane was flying over the Catatumbo region, a mountainous area long affected by armed conflict and the presence of illegal armed groups.

Authorities confirmed that all 13 passengers and two crew members died in the crash. Among those on board were Congressman Diógenes Quintero and Carlos Salcedo, a candidate for Colombia’s House of Representatives.

Officials said that, at this stage of the investigation, there is no indication that the aircraft was affected by “external factors”. The term refers to events such as the aircraft being struck by a drone or the involvement of a terrorist-related incident, including a bombing.

According to flight-tracking data from FlightRadar24, the Beechcraft 1900 had reached a cruising altitude of approximately 12,000 meters before beginning its approach to Ocaña near the town of Ábrego. The aircraft then descended to about 7,900 meters moments before disappearing from radar. The plane has only been in the air 12 minutes for a 20-minute flight. Authorities said there is still no information regarding the recovery of the aircraft’s flight data recorder or cockpit voice recorder.

SATENA and SEARCA said the aircraft, registration HK-4709, met all airworthiness and maintenance requirements and was operating under approved technical and regulatory standards at the time of the accident. Weather conditions along the route and at the destination airport were described as favorable for flight operations. According to the air traffic controlers at Ocaña, the final words from the cockpit were: “We are ready to descend”.

The pilot in command, Manuel Vanegas, had accumulated more than 10,000 flight hours, while the co-pilot, José Joaquín de la Vega, had logged over 7,000 hours, officials said. Both crew members were operating within the duty-time limits established by Colombia’s aviation regulations, with no indications of fatigue or excessive workload.

The Cúcuta–Ocaña–Medellín route began operations in March 2025 under which SEARCA is responsible for the aircraft, maintenance, crews and insurance. SATENA said SEARCA has provided services to the airline for more than 25 years, with a track record supported by compliance with technical, operational and regulatory standards.

Over the past seven years, SEARCA has transported more than 269,000 passengers across nearly 17,800 flights, accounting for more than 12,400 flight hours, according to SATENA. During 2025 alone, SEARCA conducted more than 7,000 flights on 25 routes, representing 16.5% of SATENA’s total operations.

Officials said all aircraft operated by SATENA and SEARCA are equipped with mandatory terrain awareness and warning systems, as well as additional technology designed to allow safe operations in areas with complex topography, such as the Catatumbo mountain range.

The region where the aircraft went down has seen repeated clashes between the ELN guerrilla and dissident factions of FARC, as well as violence linked to drug trafficking routes and other illicit economies. Authorities said the rugged terrain complicated access for emergency and recovery teams during the initial search and rescue operation.

SATENA said the determination of the cause of the crash will rest exclusively with Colombia’s aviation accident investigation authorities, working alongside the Colombian Aerospace Force and judicial entities. SEARCA said it is fully cooperating with the investigation and will provide all documentation and information requested.

Despite the accident, SATENA confirmed it will not suspend operations on the route, citing its mandate to maintain connectivity to remote regions of the country. The airline said it will continue operating with heightened oversight and coordination with aviation authorities.

SATENA and SEARCA reiterated their condolences to the families of the victims and said providing institutional support and accompaniment to relatives remains a priority as the investigation continues.

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Colombia’s Avianca Close to Completing A320 Software Update

Colombia’s Transport Minister María Fernanda Rojas said on Monday that Avianca is close to completing mandatory software updates on its Airbus A320 fleet, with only 19 aircraft still pending intervention after a week of global disruptions triggered by what aviation experts describe as the largest recall in Airbus’s 55-year history.

The grounding forced airlines across several continents to halt operations, rebook thousands of passengers, and reconfigure flight schedules during one of the busiest travel periods of the year.

According to Aerocivil, Colombia’s Civil Aviation Authority, 102 of Avianca’s 124 grounded A320 aircraft are now back in service following an accelerated technical effort led in coordination with Airbus technicians. The remaining aircraft are expected to be updated within three days at Avianca’s main maintenance base at Rionegro, Antioquia. Authorities fast-tracked the import of 10 additional software units from France after Colombian regulators, the Ministry of Transport, and the tax agency DIAN jointly cleared an emergency customs process over the weekend.

Latam Airlines and JetSMART, the two other carriers in Colombia operating affected A320s  have already completed updates on their six combined jets. The minister said the rapid turnaround reflects “an unprecedented level of coordination” between airlines, regulators and Airbus engineers, who were deployed across several countries to help implement the corrective measures.

Globally, airlines said operations were returning to normal on Monday, after the grounding struck at a sensitive time for the global aviation industry. The Airbus A320, which only weeks ago overtook the Boeing 737 as history’s most-delivered jetliner, also faces long-term maintenance bottlenecks that have left hundreds of aircraft parked and waiting for parts under the pressure of post-pandemic demand.

The crisis also hit Airbus at a moment when the European manufacturer was stepping up efforts to meet its year-end delivery targets. Signals of lower-than-expected deliveries for November have already rattled investors, and the grounding added further uncertainty to an already tight production schedule. Shares of major Airbus customers — including Lufthansa and easyJet — fell on Monday amid concerns that delivery timelines could slip further. According to Reuters several deliveries have already been impacted, though the extent and duration remain unclear; one industry insider estimated around 50 aircraft could face delays.

Adding to Airbus’s challenges, the company on Monday confirmed a separate quality issue involving metal fuselage panels on a “limited number” of A320 aircraft. While the defect does not pose an immediate safety risk, Airbus said it is taking a “conservative approach” by inspecting all aircraft that could potentially be affected. The announcement sent Airbus shares tumbling as much as 6% during early trading, heightening market anxiety already fueled by the software crisis and flight disruptions.

The initial software alert was triggered after Airbus analyzed data from a recent in-flight incident and concluded that intense solar radiation under certain conditions could corrupt data linked to the aircraft’s flight-control computers. The disruptions rippled across major hubs in Latin America and the United States, coinciding with the U.S. Thanksgiving travel weekend, one of the busiest periods of the year.

Delta and American Airlines were forced to delay or cancel flights as dozens of A320 jets were pulled from service for urgent inspections. “Airbus apologises for any challenges and delays caused to passengers and airlines by this event,” the manufacturer said in a statement.

For Colombia’s flagship carrier and one of the world’s largest A320 operators, the near-completion of the updates marks a significant recovery after days of cancellations, rebookings and schedule reshuffling. The airline will reopen ticket sales on December 5 as its domestic and international network returns to full capacity and the remaining 19 jets are certified to fly.

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