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Meta AI Support Bot Helped Hackers Hijack Instagram Accounts

Meta's AI support assistant has been helping hackers get access to high-profile Instagram accounts, according to reports on social media. With no verification check, β€ŒMetaβ€Œ AI would change the email address associated with an Instagram account, allowing the password to be updated.


β€ŒMetaβ€Œ introduced its AI support assistant back in December with the aim of making it easier for customers to access 24/7 account support. It can be used for reporting scams, getting information on content removal, and resetting passwords. The latter option is what bad actors were able to exploit.

The Instagram vulnerability showed up on social media over the weekend, with demonstrations of the simple steps taken to get access to an account. In one demo, a hacker asks β€ŒMetaβ€Œ's support bot to change the email address linked to a target Instagram account, and the AI does it without question.

β€ŒMetaβ€Œ's support did not do robust identity verification, and in some cases, it appears it bypassed two-factor authentication. All that was required was a VPN connection set to a location near the target account, which is trivial. β€ŒMetaβ€Œ appeared to be verifying account ownership based on location. "Our systems recognize the device you usually use and familiar locations better than ever," reads β€ŒMetaβ€Œ's blog post on its AI support agent. In some cases, users were asked to verify their identity with a selfie, which was bypassed using AI.

For a short period of time, the exploit was available to the public, and account takeovers ramped up. One security researcher said Telegram channels that offer black market Instagram services "made lots of $$$" with β€ŒMetaβ€Œ's AI. 404 Media said hackers have been aware of the exploit since March.

β€ŒMetaβ€Œ patched the issue over the weekend, and today, β€ŒMetaβ€Œ's VP of communications Andy Stone said the issue has been fixed. β€ŒMetaβ€Œ is now "securing impacted accounts."

Information about the Instagram attack vector comes after hackers were able to take over accounts for Sephora, the Chief Master Sergeant of the Space Force, researcher Jane Manchun Wong, developer Albert Renshaw who owned @albert, and the archived Barack Obama White House account. Multiple other users with desirable Instagram handles reported having their accounts taken.

Some users who have had their accounts stolen over the weekend were not able to use the AI to get their accounts back, and there was no option to speak with a human for help.
This article, "Meta AI Support Bot Helped Hackers Hijack Instagram Accounts" first appeared on MacRumors.com

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Meta Wants You to Pay for Instagram, Facebook, and WhatsApp Now

Meta is rolling out paid Instagram Plus, Facebook Plus, and WhatsApp Plus plans worldwide as of today.


Instagram Plus is priced at $3.99 per month, Facebook Plus is priced at $3.99 per month, and WhatsApp Plus is priced at $2.99 per month. According to TechCrunch, the paid plans provide features like profile customization, super reactions, and story insights.

Instagram Plus lets users see how many people have rewatched a Story, and it adds unlimited audience lists for Stories for creating groups other than Close Friends. Users can spotlight a story once a week for extra views, use Super Heart animated reactions, choose custom app icons, add customized fonts to a profile bio, extend a story beyond 24 hours, and search a story viewer list to see who is watching. Subscribers will also be able to post straight to their profiles without having the post show up in their followers' feeds, and they will be able to stealthily "preview" Instagram stories without showing up as a viewer.

Facebook Plus includes most of the same features as Instagram Plus, while WhatsApp Plus includes app themes, custom ringtones, more pinned chats, list customization, and premium stickers.

Meta head of product Naomi Gleit said the company is also exploring new subscription plans for creators and businesses, along with plans for AI users. The new plans are being offered under "Meta One" branding that combines subscription offerings from multiple Meta platforms.

The $7.99 Meta One Plus plan and the $19.99 Meta One Premium plan are aimed at Meta AI users. Both plans unlock higher compute queries, reasoning, and image/video generation, but Premium offers more capacity, including deeper reasoning for complex tasks.

A Meta One Essential plan priced at $14.99 per month is designed for creators and businesses. It includes a verified badge, impersonation protection, better analytics, and a linksheet that lets users link to their online profiles on the web and on other social media networks. The $49.99 Meta One Advanced plan includes the Essential options plus features in the Facebook feed, optimized scheduling tools, notifications when others reuse a creator's content, higher rankings in Instagram and Facebook search, a bolder Follow button on Reels, and automatic follow invitations for people who engage with a creator or brand's content.

Meta is going to start testing the AI Meta One plans in Singapore, Guatemala, and Bolivia next month. The business plans will be tested in Saudi Arabia, Morocco, Thailand, and Bangladesh starting later this week.

Gleit described Meta One as a place that brings Meta subscriptions "together" across all Meta apps. She said Meta's new plans were "just the beginning with a lot more value to come."
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Meta Launches 'Instants' App for Sharing Disappearing Photos on Instagram

Meta today announced the launch of Instants, a new image sharing option on the Instagram social network. Instants are ephemeral photos that disappear from Instagram after they're viewed by a user's friends or after a 24-hour period.


Reactions and replies to Instants images show up in DMs instead of on the post. Instants photos are only displayed for a short period, but they are saved to a user's archive for a year and can be reshared to Stories. Instants cannot be edited, with no option for filters, stickers, or modifications beyond captions. That sets them apart from Stories, which is already an Instagram feature.

Instants is an Instagram feature, but Meta has also developed a standalone Instants companion app "for quicker camera access." The standalone app is a direct competitor to Snapchat, the original ephemeral image social network. The new app can be used for sharing Instants, but on Instagram, users can also share Instants from a new camera option in the Direct Messages section of the app.

Instants can be viewed on Instagram by opening up DMs and tapping on the new Instants box in the bottom right corner of the inbox. Photos can be shared with friends set as close friends, or as mutuals, aka followers that an Instagram user follows back. Instants are not able to be screenshotted or screen recorded, providing privacy features not available with other Instagram image types.

Meta says that Instants are designed for casual, everyday photos. The standalone app is limited to select countries, as Meta says that it is an experiment. Images shared on the Instants app will show up for friends on Instagram, and images shared on Instagram will show up in the Instants app.

Instants on Instagram is available globally starting today, and the app is also available for download in countries where it is supported.
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Warning: Instagram DMs Lose End-to-End Encryption Starting Today

As of today, end-to-end encryption for Instagram direct messages is no longer available. DMs that you send to people on Instagram will no longer feature full encryption, and your conversations are not protected from Meta.


Meta can potentially see what's in messages shared between users on Instagram, and that information can be shared with law enforcement agencies worldwide.

End-to-end encryption has been an opt-in messaging feature on Instagram since 2023, but Meta quietly removed it. Meta told The Guardian earlier this year that it is removing the encryption feature because not enough people adopted it. At the same time, Meta did not turn it on by default, nor did the company alert users that it was an option. Sending an encrypted message required turning it on for each individual conversation by tapping into a buried per-conversation setting. Meta also never rolled the feature out to all Instagram users.

"Very few people were opting in to end-to-end encrypted messaging in DMs, so we're removing this option from Instagram in the coming months," Meta said. Meta suggests that people who want end-to-end encryption should use WhatsApp, which is another messaging app that it owns. iMessage and other apps like Signal that are not Meta-owned also offer end-to-end encryption.

Law enforcement agencies and child safety advocates have long pushed for Meta to remove encryption, but Meta could also be getting something out of the feature's removal. It's possible the company will be able to use direct messaging content for advertising algorithms or training chatbots. Meta says that content in DMs is not used for targeted ads right now, but there is wording that allows for product improvement.

Meta's decision to remove Instagram's end-to-end encryption comes 11 days before the Take It Down Act takes effect. The actf will require platforms to remove non-consensual intimate imagery like deepfakes within 48 hours of a takedown notice, but with E2EE in place, Meta can't access the content needed to comply.

Instagram users who have end-to-end encrypted chats have been given instructions on how to download media or messages that they want to keep.

Last year, Meta started using private generative AI conversations to personalize content and customize ad recommendations for Facebook, Instagram, WhatsApp, and Messenger users, so there seems to be little limit on the data that it will use to generate revenue. WhatsApp and Messenger continue to have end-to-end encryption for the time being.
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How to Tell if a Mac Needs More RAM Using Memory Pressure

MacOS includes a built-in way to assess memory usage, called Memory Pressure, and it can give you a lot of insight into your Macs performance, and whether or not you need more RAM. This is particularly informative if you feel like your Mac is slow, apps and media are stuttering, or you’re experiencing the annoying ... Read More
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You Can Now Follow Apple Creator Studio on Instagram

Apple Creator Studio now has an official Instagram account, as spotted by Scott Buscemi.


Apple Creator Studio is a new subscription bundle that provides access to Final Cut Pro, Logic Pro, Pixelmator Pro, Motion, Compressor, and MainStage on the Mac and/or iPad, with U.S. pricing set at $12.99 per month or $129 per year.

A subscription also unlocks "intelligent features" and "premium content" in apps like Numbers, Pages, and Keynote, plus the Freeform app later this year.

If you are interested in Apple's creative apps, you may wish to follow the account, which will presumably share tips and tricks and more.
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Apple Shares Liquid Glass Design Gallery

Apple is promoting the new Liquid Glass design in iOS 26, showing off the ways that third-party developers are embracing the aesthetic in their apps. On its developer website, Apple is featuring a visual gallery that demonstrates how "teams of all sizes" are creating Liquid Glass experiences.


The gallery features examples of Liquid Glass in apps for iPhone, iPad, Apple Watch, and Mac. Apple includes comparisons of how each app looked in iOS 18, and how it looks in β€ŒiOS 26β€Œ.

Apple's examples feature apps that have eliminated bottom navigation bars in favor of smaller navigation options, apps with Liquid Glass sliders and buttons, and apps using popovers.

Featured apps include Crumbl, Tide Guide, GrowPal, Lumy, Sky Guide, Linearity Curve Graphic Design, LTK, American Airlines, Lowe's, Photoroom, OmniFocus 4, CNN, Essayist, and Lucid Motors.

The design comparisons are best viewed on Apple's site, and are worth checking out if you're curious about how third-party apps are incorporating Liquid Glass.
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New TAG Heuer Smartwatches Now 'Made for iPhone'

TAG Heuer today announced the Connected Calibre E5 smartwatch, now featuring "Made for iPhone" certification as the watchmaker abandons Google's Wear OS.



Three years after launching the Calibre E4, the Connected Calibre E5 comes in two case sizes: 45mm and a new, more compact 40mm. They are powered by the Qualcomm Snapdragon 5100+. The 45mm model features a 1.39-inch AMOLED display, while the 40mm houses a 1.20-inch AMOLED display. Both include haptic feedback, enhanced brightness, and touch responsiveness.

Since its first smartwatch in 2015, TAG Heuer had relied on Google's Wear OS, but now it moves to its own, in-house platform. Developed by a team of 60 engineers in Paris, TAG Heuer OS introduces a more refined interface, new animations, and streamlined menus designed for faster navigation using both the touchscreen and mechanical pushers.

The most significant benefit of this transition is enhanced compatibility with Apple devices. The Calibre E5 is officially "Made for β€ŒiPhoneβ€Œ" (MFi) certified, part of Apple's hardware licensing program that ensures accessories and devices meet Apple's connectivity and software standards.

This certification guarantees better integration with iPhones, including faster pairing, more reliable Bluetooth and Wi-Fi connectivity, and consistent updates alongside iOS. It also ensures that key features like notifications, call handling, and health data synchronization operate seamlessly with the β€ŒiPhoneβ€Œ, an area where previous Wear OS models struggled. According to TAG Heuer, around 70% of its smartwatch users pair their devices with iPhones.

The watch retains a range of fitness and wellness capabilities, supported by an array of sensors on the case back for heart rate monitoring, blood oxygen levels (SpO2), heart rate variability, sleep tracking, breathing rate, and calorie counting. The device also includes a compass, accelerometer, gyroscope, barometer, and dual-band GNSS for enhanced GPS accuracy. The Calibre E5 does not support third-party apps, Google Pay, or LTE connectivity.

The Calibre E5 can handle voice calls directly through its integrated microphone and speaker. Users can also receive notifications, control music, and view fitness summaries via customizable widgets. TAG Heuer's wellness suite now includes new heart rate analysis tools, sleep monitoring, and an upgraded running app featuring a gamified pace tracker. The Golf Edition brings refined hole layout mapping, automatic shot detection, and access to more than 39,000 course maps.

TAG Heuer claims the 45mm model can last up to three days in low-power mode, or about two full days under regular use, while the 40mm version achieves up to two days or 1.5 days with the always-on display active. Fast charging provides a full day's power in 30–40 minutes, with a full charge achieved in 90 minutes via a redesigned USB-C charging dock.

The TAG Heuer Connected Calibre E5 is available now via TAG Heuer boutiques and online, with prices starting at $1,600.
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